My customer account
An order
A delivery
Return and refund
Payment and promotional code
Miscellaneous/technical issues
Need help ?
Delivery
- What are the delivery times?
- What are the delivery prices?
- Where is my package?
- How long does it take to ship my package?
- Which delivery method should I choose?
- What countries do you deliver to?
- How to choose my relay point ?
- What if the list of relay points does not appear?
- How to choose a delivery address different from the invoice address?
- I have chosen Chronopost delivery but I am not at home during the delivery, what happens?
- I chose the delivery by Colissimo but I am not at home during the delivery, what happens?