For Belgium, Luxembourg and Spain:
Returns are free of charge in a Mondial Relay point. Go to the "My product returns" section of your customer account to access the prepaid label. Exchange requests are not accepted.
For the rest of the world:
You can return your item for refund using the carrier of your choice.
To the address :
LA MODEUSE - SERVICE RETOURS
5 route du Môle 2 et 3
Bat B24 - CE 209
Please note that you will be responsible for the return shipping costs.
Exchange requests are not accepted. All requests for refunds (excluding postage costs) will be accepted within 30 days of receipt of the package by the customer. You can then, if you wish, place a new order on our website www.lamodeuse.com.